Fostering Innovation in the Public Sector: Vivek Kundra@US Government

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Case Details:

Case Code : LDEN064
Case Length : 22 Pages
Period : 2007-2009
Pub Date : 2009
Teaching Note : Available
Organization : US government / District of Columbia government
Industry : Public Sector
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts

About Vivek Kundra

Kundra was born in 1975 in New Delhi, India. He was raised in Tanzania in East Africa. When he was 11, Kundra's parents moved to Gaithersburg, Maryland, in search of better opportunities for their son and four daughters...

Kundra@DC

Kundra's responsibility was to decide on the technology investments and how these investments could be leveraged to benefit the citizens. His role was to ensure that government operations involving the police department, the school system, libraries, and health department became cost-effective and transparent...

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

Results

According to Kundra, the IT initiatives taken by the DC government were intended not just to provide technology to the residents of the district but to provide educational, economic, and social benefits as well. When DC opened the government data up to the public, people and organizations were quick to respond...

New Role for Kundra

On March 5, 2009, US President Barack Obama (Obama) appointed Kundra as the Federal CIO. Kundra was responsible for coordinating the IT operations across all the government agencies through Web-based approaches and to make the government data accessible to the public so that they could participate in the government's decision-making process...

Looking Ahead

Kundra was looking ahead to replicate his success as the CTO at DC in his broadened role at the US government. To revolutionize the government's technological operations, he planned to embrace more off-the-shelf technologies and formats like cloud computing and open-source technology, the use of which was ubiquitous in the private sector...

Exhibits

Exhibit I: IT Initiatives at DC before Kundra's Appointment
Exhibit II: Web-Based Applications
Exhibit III: Award Winning Applications of 'Apps for Democracy' Contest
Exhibit IV: Awards for OCTO
Exhibit V: US' Federal E-governance and the Role of Administrator of E-Government and Information Technology

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